Water Utilities Customer Satisfaction Survey Welcome to the Arlington Water Utilities (AWU) Customer Satisfaction Survey! Please take a moment to complete the survey below. Your responses and comments are greatly appreciated. 1.) What was the purpose of your customer service request?




2.) How well do each of the following words describe your customer service representative? (check all that apply)





3.) What best describes what happened? (check all that apply)





4.) Overall, how would you rate the quality of service you received from AWU customer services?



5.) Would you like one of our staff to contact you?
Comments/Suggestions? (maximum 5000 characters) Contact Information (* only required if you selected 'Yes' to Question 5) *Name: Water Account Number: *Premise Address: *Phone Number: * The information that you provide to the City Of Arlington will remain private. This data will not be used or sold for any other purposes.